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Q: Common Challenges with Digital Asset Management

A:

Managing digital assets sounds straightforward until you’re three months in and your team is re-creating content that already exists, sending outdated assets to partners, and waiting on approvals that should have closed a week ago. 

These things happen constantly, and they almost always trace back to the same handful of problems.

In this article, we’ll cover:

  • Finding the content you’re looking for
  • Getting approvals on time
  • Using the wrong versions of content
  • Keeping up with content demand
  • Not establishing a good DAM workflow
  • Security and user permissions

Finding the content you’re looking for

The Intelligent Information Management Benchmark Report found that 83% of survey respondents had to recreate a document because they couldn’t find it. 

It goes missing because it’s scattered: on someone’s drive, in an old email thread, on the laptop of a person who left or in a DAM with no searchable metadata tags. So instead of pulling the approved logo or last year’s event photos in seconds, someone burns an afternoon remaking work the company already paid for once.

A modern DAM system fixes this by putting everything in one place and making it findable by what it is, not by who saved it. Good tagging and search mean a file turns up in seconds, so people use what already exists instead of building it again, and AI search means you can find things even if they don’t have tags.

Getting approvals on time

According to Adobe’s 2025 research across more than 1,600 marketers, 89% say a single piece of content has to clear three or more approval stages before it goes live. Over than half (58%) say that ~40% of their time goes to managing reviews and approvals rather than creating content.

When reviews happen over email and chat, you lose track of basic things like whose turn it is, which version they’re looking at, and whether the last round of edits got made. The draft bounces around, people weigh in on different versions, and nobody can see where the whole thing is jammed. So it sits there until someone asks why the campaign hasn’t gone out yet.

Done right, the review stays with the asset. You can see who still owes a sign-off, what they’re commenting on, and where a piece is stuck.

Using the wrong versions of content

Without version control, the wrong file goes out and you don’t catch it until it’s already public. 

Files get copied, renamed, and passed around until nobody’s sure which one is current. You’ve got logo_final, logo_final_v2, and logo_FINAL_use_this, and someone grabs the wrong one. It’s an easy mistake and an expensive one, especially when the wrong version is a price, a claim, or anything a regulator cares about.

A DAM keeps a single current version that everyone pulls from, and tucks the old ones away so they can’t get grabbed by accident. When something gets updated, the previous version is archived instead of left floating around. People stop working from copies of copies, and the file you download today is the one that’s actually approved.

Keeping up with content demand

Teams are producing more assets, in more formats, for more channels, with headcount that hasn’t grown at the same rate. 

Adobe’s 2025 research found that 96% of marketers said content demand had at least doubled in the last two years, with most expecting it to grow five times or more by 2027. 

New work piles into the same broken pipeline, waits in the same approval queue, and gets published through the same manual process.

The fix isn’t more content, it’s a DAM system that moves content. When finding, approving, and publishing all happen in one place, more output turns into faster delivery.

Not establishing a good DAM workflow

Teams that purchase a DAM and skip the workflow design step often end up with a well-organized storage system that doesn’t actually move content through the process any faster.

Files land in it with no consistent tags and search can’t help, reviews have no agreed path so approvals still stall, and nobody owns each step so the same questions resurface on every project. The platform inherits whatever disorder you had before, now with a login screen.

The work is deciding how content actually moves, how it gets named, tagged, reviewed, approved, and published, then setting the tool up to support that. Automation can take the manual steps off your plate, and the right setup connects to the tools your team already uses. Treat your workflow as its own project rather than something you’ll figure out later.

Building an effective DAM workflow is a subject on its own and worth doing carefully. The short version: if your DAM isn’t connected to how your team works, it won’t change how your team works.

Security

If access isn’t controlled, your sensitive files aren’t secure no matter where you store them. Let anyone grab anything and you’re one careless share from a leak.

Most of what’s in a DAM is valuable, and some of it is genuinely sensitive, like unreleased campaigns, licensed images with usage limits, confidential documents, and photos of people who didn’t sign up to be public. When all of that lives in shared folders and open links, you’ve got no real control over who sees it, downloads it, or forwards it.

Controlling access fixes this. Permissions let you decide who can view, edit, download, or distribute each asset, so a freelancer sees only their project and your executive’s headshots aren’t sitting in a folder anyone can open. Access controls, single sign-on, and a secure setup mean you decide who gets in on purpose, instead of finding out the hard way that everyone already could.

What to do next

Pick the problem costing you the most right now and fix that first. If files are hard to find, get everything into one place and turn on AI tagging and visual search. If approvals drag, move the review onto the asset. Trying to fix all of it at once is how these projects stall.

Finding that problem usually takes a week of paying attention, not a formal audit. Ask the team where their time goes, notice how often someone reposts a file in chat because they couldn’t find it, and time how long it takes you to turn up an asset from a campaign two quarters back. 

Whatever you fix first, agree on the rules before you move files. Decide how things get named and tagged and who owns that, then bring assets in. Don’t  just rebuild the mess in a new place.

Give the rollout an owner. A DAM that’s nobody’s job drifts back to the old habits within a month, so one person needs to drive the setup, answer early questions, and confirm people are actually using it. The role doesn’t have to be big, but it has to exist.

Before you change anything, write down where things stand: how long a search takes, how many days an approval runs, how many duplicates you find in an hour. Those numbers tell you whether the fix worked, and they make the case for funding the next one. Then take the second problem and do it again.

A DAM system works when it becomes part of how your team actually works. Make it easier for people to find content, move it through approvals, and get it out into the world without wasting time recreating work or digging through folders. The teams that solve that tend to move faster, publish more consistently, and spend less time fighting their process every day.